PRIVACY POLICY
Fortuitous Fine Jewelry respects your privacy and is committed to protecting the personal information you share when you visit this website, place an order, book a consultation, or contact us.
This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your information.
Information We Collect
We may collect personal information when you:
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Visit our website
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Submit an inquiry form
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Book a consultation
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Purchase a product
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Sign up for emails or marketing updates
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Contact us through social media, email, or text
The information we may collect includes:
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Name
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Email address
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Phone number
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Shipping and billing address
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Payment information
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Design preferences and project details
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Photos or information related to heirloom jewelry or custom projects
We may also automatically collect limited technical information such as:
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IP address
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Browser type
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Device information
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Website activity and page visits
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Cookies and analytics data
How We Use Your Information
We use your information to:
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Respond to inquiries and consultation requests
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Process orders and payments
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Communicate about custom projects and timelines
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Provide customer service and repair support
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Send marketing emails or updates if you opt in
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Improve our website, services, and customer experience
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Prevent fraud or misuse of our website
We only collect information that is reasonably necessary to provide our services and support your experience.
Payment Information
Payment information is processed securely through trusted third-party payment providers. Fortuitous Fine Jewelry does not store full credit card information on its own servers.
Cookies and Tracking
This website may use cookies, analytics tools, and similar technologies to understand how visitors use the site and to improve performance.
Cookies may help us:
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Remember your preferences
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Understand which pages are most popular
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Improve website functionality
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Deliver a smoother browsing experience
You can disable cookies through your browser settings if you prefer.
Email Marketing
If you choose to join our email list, you may receive updates about new collections, custom jewelry inspiration, educational content, events, or special announcements.
You can unsubscribe at any time by clicking the unsubscribe link at the bottom of any marketing email.
Sharing Information
We do not sell, rent, or trade your personal information.
We may share information only when necessary with trusted third parties such as:
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Payment processors
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Shipping carriers
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Website hosting providers
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Email marketing platforms
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Legal or regulatory authorities when required by law
These third parties only receive the information needed to perform their services.
Data Security
We take reasonable precautions to protect your personal information from unauthorized access, loss, misuse, or disclosure.
However, no online transmission or storage system can be guaranteed to be completely secure.
Your Rights
Depending on your location, you may have the right to:
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Request access to the personal information we hold about you
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Correct or update your information
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Request deletion of your information
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Withdraw consent for marketing communications
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Ask questions about how your data is used
To make a request regarding your personal information, please contact us using the information below.
Third-Party Links
This website may contain links to third-party websites or platforms. Fortuitous Fine Jewelry is not responsible for the privacy practices or content of those websites.
Children's Privacy
This website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.
Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or website functionality.
Any updates will be posted on this page with a revised effective date.
Contact
If you have any questions about this Privacy Policy or how your information is handled, please contact:
Fortuitous Fine Jewelry
Houston, Texas
fortuitousfinejewelry@gmail.com
We believe trust matters just as much as craftsmanship. If you ever have questions about your information, custom project details, or how we communicate, we are always happy to help.